Privacy Policy
Last updated: [12/01/2026]
StackSure (“we”, “us”, “our”) is committed to protecting your privacy and handling personal data in a transparent and lawful manner. This Privacy Policy explains how we collect, use, store, and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This policy applies to:
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Visitors to our website
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Clients and employers
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Training delegates
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Individuals who contact us by email, phone, or contact forms
1. Data Controller
StackSure is an independent forklift truck training and assessment provider and is the data controller for personal data processed in connection with our services.
Contact details:
Email: info@stacksure.co.uk
2. Personal Data We Collect
We may collect and process the following personal data where necessary:
Training & Certification
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Full name
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Date of birth
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Employer and site details
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Course details and dates
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Training, assessment, and certification records
Website & Communications
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Name and contact details submitted via enquiry forms
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Email correspondence
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Telephone enquiries
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IP address and basic technical data
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Website usage data (via cookies and analytics)
We only collect personal data that is necessary to deliver our services, respond to enquiries, or meet legal and regulatory obligations.
3. Purpose and Lawful Basis for Processing
We process personal data for the following purposes:
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Delivering forklift truck training and assessment
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Issuing training certificates
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Maintaining legally required training records
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Responding to enquiries and providing information
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Health, safety, and regulatory compliance
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Business administration and record keeping
The lawful bases we rely on include:
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Legal obligation
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Legitimate interests
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Contractual necessity
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4. Data Sharing
Personal data may be shared with:
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The client or employer commissioning the training
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Accreditation or awarding bodies (where applicable)
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Regulatory authorities where legally required
StackSure does not sell personal data to third parties.
5. Data Retention
Training and certification records are retained for a minimum of 6 years, in line with legal, insurance, and industry requirements.
Website enquiry data is retained only for as long as necessary to deal with the enquiry or ongoing business relationship.
6. Data Security
We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, or disclosure.
Access to personal data is limited to those who require it for legitimate business purposes.
7. Individual Rights
Under UK GDPR, individuals have the right to:
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Access their personal data (Subject Access Request)
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Request correction of inaccurate or incomplete data
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Request erasure or restriction of processing (where applicable)
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Object to processing in certain circumstances
Requests should be made in writing using the contact details above.
8. Cookies and Analytics
Our website uses cookies and similar technologies to ensure the site functions correctly and to analyse website traffic and usage.
Cookies may be set by StackSure or by third-party services such as Wix Analytics.
We use:
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Essential cookies – required for the website to function properly
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Analytical cookies – used to understand how visitors use our website so we can improve performance
Analytical cookies are only used where you have given your consent via our cookie banner.
You can manage or withdraw your cookie preferences at any time via your browser settings or the cookie banner.
9. Third-Party Services
Our website is hosted by Wix.com, which processes data on our behalf in accordance with their privacy and security standards.
We may also use email or analytics tools provided by Wix.
10. Complaints
If you have concerns about how your personal data is handled, please raise them with StackSure in the first instance.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
11. Updates to This Policy
This Privacy Policy may be updated from time to time. The latest version will always be available on our website.